WestJet | Refunds, Compensation & Disruption Claims

Flight & Passenger

Incident Details

Expenses

Sign & Submit

Step 1: Reservation & Passenger Information

Please provide the reservation confirmation code and contact details matching your itinerary.

Passenger Legal Name *

Confirmation Code (PNR) *

Email Address *

Phone Number *

WestJet Flight Number *

Date of Flight *

Origin Airport *

Destination Airport *

Step 2: Disruption Category & Baggage

Select the nature of your claim.

Select Disruption Classification *

Delayed or Missing Baggage

Checked luggage failed to arrive on the carousel upon landing.

Damaged Luggage / Contents

Physical damage to suitcase shell, zipper, wheels, or destroyed items.

Flight Cancellation Refund

Flight cancelled; requesting statutory prompt refund under Part 260 / APPR.

Flight Delay (> 3 Hours)

Out-of-pocket expenses incurred during lengthy delay.

Baggage File & Tag Details

Airport Property Irregularity Report (PIR) # Issued at the airport Baggage Service Desk.

Bag Tag Barcode Number

Luggage Brand / Model

Luggage Color & Features

Statement of Circumstances *

Step 3: Itemized Out-of-Pocket Expenses (CAD)

Itemize essential purchases incurred while your bags were delayed.

Total Claimed Out-of-Pocket:

CAD $ 0.00 CAD Documented Total

Step 4: Passenger Legal Declaration

Review your declaration prior to submitting directly to WestJet.

Official Carrier Disclosure

By signing and submitting this claim, I confirm that all flight records, luggage descriptions, and itemized out-of-pocket expenses represent genuine losses.

Legal Electronic Signature *

Total Settlement Claimed

CAD $ 0.00

I agree to WestJet's Conditions of Carriage and certify that receipts will be made available upon request.

Official Filing Confirmation

Statutory Dispute Dossier Receipt

Clearinghouse Filing Reference • Legal Compliance Record

DOCKET ACTIVE

Official Dossier Reference Number

Target Carrier WestJet